OSAP FAQs

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Full-time OSAP information for 2020-21

The 2020-21 OSAP application was launched on Wednesday, May 20, 2020. The application is available through the OSAP website (www.ontario.ca/osap).

Some reminders:

  • Apply for OSAP funding early (we recommend in May or June) to ensure there’s enough time to process your application before the start of classes.
  • Upload any required documents through the OSAP website

  • After applying and uploading required documents, please check your status on the OSAP website on an ongoing basis.  The processing time for uploaded documents is around 6-8 weeks.  The status for early applications may only be updated around the middle of July.

If you’re a full-time student making your first OSAP application for the 2020-21 school year, you’ll need to complete a short information session presented just before you start your application.


The session will help you understand:

  • how OSAP works
  • your roles and responsibilities if you become an OSAP recipient
  • basic financial information to support you through your postsecondary education (for example, creating a budget, understanding credit and debit)

How the module works:

The module contains short, self-study sections with information you must read before you start your OSAP application. At the end of each section, you will be asked to answer a question about what you’ve just read.

Correct answers let you move to the next section of the module. When you’ve finished the information module, your OSAP application will open.

You can log in and out of the module at any time, and your progress will be saved.

If you choose to complete the module in one sitting, it will take you approximately 15 minutes.

Only full-time students making their first OSAP application for the 2020-21 school year, need to complete this module. If you choose to reapply to OSAP for the 2020-21 school year, you will not need to complete this module again.

The fall term at U of T will be a mix of smaller, on-campus courses, seminars, labs and experiential learning, with larger online and remote courses and lectures.
If all your courses are fully online, please answer “Yes” to this question in the OSAP application “Are you taking all of your courses online, through correspondence or distance education?”
If all your courses are not fully online, please answer “No” to that question in the OSAP application.

Yes. If a student is receiving the CERB or the CESB during the study period, that income must be reported as employment/other income in the OSAP application since these sources are considered income replacement programs. The employment/other income section of the OSAP application is eligible for an exemption of $5600 per term so only the total income, including the CERB/CESB, above that threshold must be declared. Information on the CERB, CESB and other supports for individuals can be found here: https://www.canada.ca/en/department-finance/economic-response-plan.html#individuals

Students:

  • The ministry will accept electronic/digital signatures from students on any required documentation related to the 2020-21 OSAP Application, including the official OSAP consents and declarations forms.
  • Typed in signatures and signatures in pencil are not acceptable.

Parents:

  • The ministry will not accept electronic signatures from parents and spouses on any required documentation related to the 2020-21 OSAP Application, including the official OSAP consents and declarations forms.
  • Parents and Spouses must sign in ink, scan the document, then upload to the OSAP website.
  • Electronic, digital, typed in signatures, and signatures in pencil are not acceptable.

A legal affidavit is a sworn statement made in front of a lawyer, commissioner of oaths or notary of the public.
Affidavits are required in the following circumstances when official documentation is unavailable:

  • Evidence of Indigenous identity
  • Proof of marital status
  • Proof of non-taxable/foreign income
  • Various reviews

As a temporary exception for 2020-21, affidavits that are not sworn in front of a professional third party (lawyer, commissioner of oaths, notary) can be accepted.  The attestation must be signed by the student and any other relevant parties (e.g., spouse) as required.  If a legal affidavit is required beyond 2020-21, the student would have to provide that document.

The OSAP assessment and eligibility criteria is set by the Ministry of Colleges and Universities. Below are some highlights of what you might potentially be eligible for.

Federal loan funding:

  • All student groups: loan maximum is now $350 per week of study. Increased from $210 per week of study in 2019-2020. This is a one-time increase for 2020-21.

Provincial loan funding:

  • Single Students: loan maximum is now $195 per week of study. Increased from $190 per week of study in 2019-2020
  • Married/Common-law/Sole Support Parent: loan maximum is now $480 per week of study. Increased from $470 per week of study in 2019-2020.

Federal grant funding:

  • Full-Time Undergraduate Students (maximum $9,000 per academic year, subject to a weekly maximum). Increased from $4500 in 2019-2020. This is a one-time increase for 2020-21.
  • Students with Permanent Disabilities (maximum $4,000 per academic year). Increased from $2000 in 2019-2020. This is a one-time increase for 2020-21.
  • Full-Time Students with Dependants (maximum $400 per child per month). Increased from $200 per child per month in 2019-2020. This is a one-time increase for 2020-21.
  • Skills Boost Top-Up to the Canada Student Grant for Full-Time Students (maximum $2,400 per academic year, subject to a weekly maximum)

Provincial Grant funding:

  • Grant funding will continue at 2019-20 levels
  • First entry programs: up to 90% of the Provincial need can be in the form of grants. Subject to income thresholds and family size
  • Second entry programs: up to 50% of the Provincial need can be in the form of grants. Subject to income thresholds and family size

Registration:

Your status in ACORN must be Registered.  Your status cannot be Invited (INVIT) or Financially Cancelled (FINCA).

Please visit the Student Accounts website for information on OSAP payments, deferrals and deadlines.

Course-load:

You must be registered in a full-time course load in each term to receive your OSAP funds.

The OSAP minimum course loads are:

  • Undergraduate Students: 1.5 credits per term
  • Undergraduate Students with a Permanent Disability: 1.0 credit per term
  • Graduate Students: full-time registration status or confirmation from your coordinator that you will be in a 60% course load (or 40% if you have a documented permanent disability)

OSAP does not allow you to average course loads between terms.

Installments:

OSAP funds are disbursed in two installments. Generally, for a two-term study period, 60% of the funding will be disbursed in the Fall, and the remainder in the Winter term.

The first installment will be released after the University confirms your full-time enrolment. Your OSAP funding will be sent directly to the University to reduce your outstanding tuition and fees. If you applied by mid-June, this should happen by the first or second week of classes.

If you remain registered in full-time studies, your second installment will be released in January. Your January OSAP funding will be sent to cover your outstanding winter tuition and fees. If you are receiving more than your outstanding winter tuition and fees, the remainder will be direct deposited in your bank account.

Students must provide at least one of the following required documentation to be considered a permanent resident for the purposes of OSAP:

  • Record of Landing form IMM 1000 (issued prior to 2002) or earlier document, such as a Canadian Immigrant Information Card
  • Confirmation of Permanent Residence form
  • Permanent Resident Card – front and back (including expired cards)
  • Verification of Status
  • Update as of Aug 27, 2020: As a temporary exception for the 2020-21 academic year, Financial Aid Offices may accept Confirmation of Permanent Residency letters from the Immigration, Refugees and Citizenship Canada (IRCC). This document will only be accepted for 2020-21 and will not carry forward beyond this academic year. Students will have to provide one of the other acceptable documents for future OSAP applications.

Full-time OSAP Changes for 2019-20

OSAP funding is calculated each year based on your and your family’s resources, and your education costs like tuition and living costs. Changes in your income, your parents’ income, your spouse’s income, costs associated with your academic program, or your living situation might lead to changes in your OSAP funding.

Even if your situation has remained the same from one year to the next, your OSAP funding may change because of changes the Ontario government may make to OSAP.. 

For 2019-20, the Ontario government has made significant changes to how it calculates your OSAP funding.

  • Tuition has been reduced by 10% for all programs
  • Only mandatory incidental fees are included in the need assessment. Optional incidental fees are not Note: See the Vice Provost’s website for more information on mandatory and optional incidental fees.
  • Students and their families are required to contribute more of their resources towards the student’s education costs. For example, students are expected to contribute $3,600 towards their costs, up from $3,000.
  • Parental income will be included in the OSAP assessment for all students who are less than 6 years out of high school. Previously only students less than 4 years out of high school were required to report their parents’ income.
  • The $500 computer allowance is included in the OSAP assessments for students in their first year. Previously, the $500 computer allowance was included in all OSAP assessments.
  • The tuition portion of the Ontario Student Grant is being eliminated for 2019-20.
  • And, all students will  receive at least 10% of their OSAP funding as a loan. Students in graduate or second-entry programs will receive at least 50% of their funding as a loan. However, students may still select the “no loan” option on their OSAP application if they wish to avoid taking out any loans.

For more information on the changes to OSAP, see the Government of Ontario announcement called Affordability of Postsecondary Education in Ontario

In 2019-20, students who are less than 6 years out of high school, as of their study period start date, will be considered dependent for the Ontario portion of their OSAP funding. However, students who were  independent students for OSAP purposes in 2018-19, will continue to be independent for 2019-20 as well.

Yes if you want to receive the Ontario and federal portions of your OSAP funding. However, when you apply for OSAP, you can choose not to report your parents’ income. If you do this, you will only be considered for the federal portion of OSAP funding. Choosing a federal-only assessment may also  affect your eligibility for UTAPS.

If you change your mind and want to add your parents’ income information at a later date, upload a letter of explanation and a completed Application Update: Parental Information form to the “Additional Documents” section on your OSAP account.

Please reach out to your college, faculty, or academic division to discuss sources of U of T funding that may be available to help you with your costs..

Graduate students may also seek out emergency funding from the School of Graduate Studies.

Other OSAP FAQs

Complete your online application for OSAP Funding at http://www.ontario.ca/osap 

Submit your OSAP application, then print and sign the consents and declaration pages and upload them in the required documents section of the OSAP website. It is strongly recommended that you use the upload function for faster processing time.

Upload any other required documents as early as you can.

If you are receiving OSAP for the first time, you will need to submit the Master Student Financial Assistance Agreement (MSFAA). About two to three days after you submit your OSAP application, you will receive a welcome email from the National Student Loan Service Centre with instructions about how to complete the online identity verification process and provide your banking information. 

If you are a returning applicant you may not need to submit any documentation.

The deadline to submit a complete full-time OSAP application is 60 days before the end of your current full-time study term(s).
The deadline to submit full-time OSAP supporting documents is 40 days before the end of your current full-time study term(s).

The MSFAA is your student loan agreement. You are only required to complete the MSFAA once in your lifetime. By electronically signing the MSFAA, you agree to the terms and conditions for holding federal and provincial funding. In addition, it allows for the electronic release of OSAP funding. The MSFAA process is in place for all OSAP recipients.

When you apply for OSAP for the first time, you will receive an email from the National Student Loan Service Centre with information about how to verify your identity online, electronically sign the agreement, and how to add your banking information.

Visit the NSLSC website for more information about the MSFAA

Visit the OSAP website to complete your OSAP application. 

You should search for the name of the degree you will receive, as opposed to your major. Example: “Bachelor of Arts” instead of “English”. Your application will be processed more quickly if you choose the correct program from the list.

For undergraduate students:

  • Search for the name of the College/Faculty you’ll be attending. Examples: New College, Trinity, University, Woodsworth, Mississauga, Scarborough, Engineering.
  • Click on Search for program. You’ll see a list of possible programs. Choose the appropriate program and year of study. Bachelor of Arts/Science will cover most undergraduate programs in Life Sciences, Social Sciences, and Humanities.

For graduate students:

  • Search the name of your degree program (e. g.. Master of Arts, Master of Science, Master of Teaching, PhD etc.) Choose the best match for your program.
  • Masters students: In most cases, OSAP funding is provided for the September – April period only. To extend your funding for the May-August term, you must request a Summer OSAP extension. The extension application is available in early March of each year.

If you cannot find your program when you get to the bottom of the list, type in the name of your program in the box under “Can’t find your program?” The next screen will allow you to manually enter your start and end dates. U of T will verify your program details after you submit your application and required supporting documentation.

Most undergraduate and graduate programs leading to a certificate, diploma, or degree are eligible for OSAP funding. The following programs are not eligible for OSAP funding, since they are not approved for funding by the Ministry of Training, Colleges, and Universities.

  • International Dentist Advanced Placement Program for Foreign-Trained Dentists
  • Non-conjoint Toronto School of Theology Programs (TST students in conjoint programs are eligible to apply for OSAP)
  • All executive programs at the Rotman School of Management
  • Graduate Diploma in Professional Accounting – Faculty of Management
  • International Pharmacy Graduate Program (Canadian Pharmacy Skills) for individuals with foreign pharmacy degrees
  • Ontario Institute for Studies in Education – additional qualification courses
  • School of Continuing Studies courses
  • Residency programs
  • Certificate in Environmental Management
  • Certificate in Renewable Energy
  • Certificate in GIS for Environmental Management
  • Certificate in Environmental Health
  • Certificate in Leadership in Higher Education
  • Internationally Trained Lawyers Program
  • National Committee on Accreditation at the Faculty of Law
  • Master of Mathematical Finance
  • Any non-degree studies

Estimate of funding:

In most cases, you will receive an estimate of your OSAP funding when you submit the application online.  The estimate may be delayed when the application is first launched, but the Ministry will notify you when it becomes available. Your estimated funding will be updated as new information becomes available. You can also use the generic OSAP Aid Estimator on the OSAP website – under Resources.

Submit required documents:

Submit any required documents by uploading to the OSAP website. For Ministry generated documents such as the Consent and Declarations, please make sure the forms are printed with all your personal information displayed (name, account, number, etc.).  For help with printing your forms please refer to the “How to open and print your forms” on the OSAP website – Print/Upload section, or visit this website.

Processing of documents:

Processing can take approximately 6-8 weeks.  However, if you apply when the application is first launched, you’ll only see updates on the OSAP website in July.

Release of funds – OSAP redirected to pay outstanding fees:

After all documentation has been processed and you have registered and enrolled in classes, U of T will confirm your enrolment in full-time studies with OSAP. At this point, your funds will be released. OSAP funding takes approximately 5-10 business days to process after your enrolment has been confirmed.

Your OSAP funding will be sent directly to U of T to pay your tuition, incidental fees, and residence fees for the term. In other words, your fall term fees will be paid in fall term, and your winter term fees will be paid in winter term. For most students, your OSAP funding will be redirected in the first few weeks of classes.

Important: If you have deferred your tuition or registered by making the minimum payment on your fees, please wait until all OSAP payments are processed before paying your tuition in each term to avoid double payments. If you are eligible for more OSAP than you owe to U of T for the term, the remainder will be deposited electronically in your bank account.

OSAP recipients may register at U of T before receiving their OSAP funding – no minimum payment is required.  The University permits students to register beginning in mid-July without paying the ‘Minimum Payment to Register’ amount on their ACORN invoice if they have been assessed by OSAP and OSAP has determined that they will receive at least $1 in OSAP funding.  Information is available at Student Accounts regarding the OSAP/Government Student Aid Tuition Fee Deferral.

Complete the OSAP/Government Student Aid Tuition Fee Deferral Online form by logging into the ACORN and selecting Financial Accounts.  In the ‘Financial Accounts’ area, select ‘Tuition Fee Deferral’ and follow the directions.

Students who are unable to access the OSAP/Government Student Aid Tuition Fee Deferral tool in ACORN must visit their college or faculty to request a manual tuition fee deferral.

No. Payments from your own resources before your OSAP is released will not affect the amount of OSAP funding you qualify for.  Because you will have reduced your outstanding fees, less of your OSAP funding will be applied to your account. In other words, more of your OSAP funding will be deposited into your bank account.

The Net Cost View is an ACORN tool that shows you how much you owe U of T after your anticipated OSAP is applied to your tuition and fees. The Net Cost View will update automatically if your OSAP eligibility changes.

The Net Cost View will not include awards and financial aid provided by U of T. This information will be in the “Awards and Aid” section of ACORN. For this reason, your Net Cost View and your Invoice may not match. Despite the information contained in your Net Cost View, your invoice is the official statement of your financial obligations to the U of T. For this reason, please ensure you regularly monitor your invoice.

  • Your anticipated OSAP amount is based on your chosen program and course load when you applied for OSAP. If you do not enroll in the same program and/or course load, your OSAP eligibility and/or funding may change.
  • No OSAP funding will be issued until your OSAP application is complete and all required supporting documents are processed. Please allow at least 4-6 weeks for review and approval of all documentation.
  • You are responsible for the payment of tuition, even if some of the funds are coming from OSAP. If there are delays in your OSAP funding, service charges may be assessed. Please refer to the Student Accounts website for information about the fee payment deadlines and service charge dates for your division.

The Government of Ontario redirects your OSAP funding to the University of Toronto to reduce the tuition and fees you owe. The redirection of OSAP funding is happening at all Ontario postsecondary institutions, not just U of T.

Each term, some or all of you OSAP funding will be redirected and applied towards your outstanding tuition, incidental  fees, and residence fees for the term, This means that for your fall 2020 OSAP funding, your fall tuition and fees will be paid. In winter 2021, your winter tuition and fees will be paid. Your outstanding fees are listed on your ACORN invoice for each term.

If you registered by paying the total amount of fall fees you owed, then the University of Toronto will not redirect any of your OSAP funding for fall. Instead, your OSAP would be deposited directly in your bank account by the National Student Loan Service Centre.

If you deferred your tuition fees while waiting for your OSAP to process, then some or all of your OSAP will be redirected to the University to pay your outstanding tuition and fees.

U of T will determine your redirected OSAP amount based on the tuition and fee amounts owing at the time we confirm your registration status with OSAP. You can see the amount of OSAP that was redirected to your outstanding fees on your funding summary in your OSAP Account. It typically takes 5-10 business days for the University to receive payments from OSAP.

Please note that U of T will ask OSAP to send funds for your full amount owing. This includes all amounts that you have agreed to pay to U of T, including optional fees and residence fees.

For more information about fees and payments, see the Student Accounts website.

If your OSAP payment amount is lower than your tuition and fees owing for fall 2020, you are responsible for paying the remaining tuition and fee amounts before the published deadline. For more information about fees and payments, see the Student Accounts website.

OSAP is an assistance program. You and your family are expected to supplement OSAP funding with your own resources. However, if after your OSAP and other resources, you still do not have enough to cover your financial needs, U of T has programs to assist you.If you are receiving the maximum OSAP and in an eligible program, you will automatically be considered for UTAPS. This is U of T’s financial aid program to help fill the gap between OSAP and all university costs. UTAPS is based on government-assessed costs.

In addition, reach out to your college, faculty, or academic divisional  for Financial Counselling.  They can help you determine your budget, and apply for a bursary to help cover costs not met by OSAP or UTAPS.

If you are experiencing a financial emergency, please contact your faculty, college, or academic  divisional to apply for assistance. 

Graduate students may seek out emergency funding from the School of Graduate Studies.

No, it will not. Most students get one OSAP installment in September (for fall) and one installment in January (for winter). The funding summary in your online OSAP Account will show you when your OSAP payment(s) are expected to be redirected to the University of Toronto.

Your September OSAP payment will be used to reduce your fall tuition and fees. However, if your fall OSAP payment is greater than your fall tuition and fees owing, then the difference between what you owe and your OSAP payment will be deposited into your bank account by the National Student Loan Service Centre. If your OSAP payment amount is lower than your tuition and fees owing for fall, you are responsible for paying the remaining tuition and fee amounts before the published deadline.

Your January OSAP payment will be used to reduce your winter tuition and fees. However, if your winter OSAP payment is greater than your winter tuition and fees owing, then the difference between what you owe and your OSAP payment will be deposited into your bank account by the National Student Loan Service Centre. If your OSAP payment amount is lower than your tuition and fees owing for winter, you are responsible for paying the remaining tuition and fee amounts before the published deadline. 

Please note that OSAP payments released in December may not reach your account until U of T reopens in January. If you deferred your tuition, interest is not charged until mid-February. To avoid double payments, please wait to make payments until all your OSAP funds have been processed.

Your outstanding fees are listed on your ACORN invoice for each term. For more information about fees and payments, see the Student Accounts website.

If your OSAP is delayed, you may choose to pay your fall tuition and fees yourself to avoid service charges. When your OSAP is ready to be released, it will be sent directly to your bank account.

However, you should be aware that bank payments can take five (5) or more days to be received by U of T and reflected on your ACORN account. If your own payment is not reflected on your ACORN account when U of T confirms your enrolment for OSAP, then a double payment can occur.

You should apply for OSAP as soon as possible – do not wait until you have run out of money! Apply early: 4-8 weeks prior to the start of classes provides ample time to process your application, and if there are any errors, time to make corrections. OSAP applications may be submitted up to 60 days before the end of the academic session, but if you apply and receive your assessment early, you will be able to manage your budget better during the school year.

Once you submit your OSAP application, you must submit a signed letter to make changes to your application. Log in to your OSAP application at www.ontario.ca/osap to see the summary of application information OSAP currently has on file. Write a letter indicating what changes or corrections you need to make including your name, student number, and your college or faculty. Print and sign the letter, then scan it and upload in the “Changes to Application” section (in the “Additional Uploads” page) in your OSAP account.

  • Your OSAP funding will be redirected by OSAP to U of T to be paid towards your ACORN Account Balance. This includes any tuition, incidental fees, and residence fees listed on your ACORN invoice for each term.
  • In the past, students could choose whether they wanted to have their OSAP funds redirected to their postsecondary institution. Starting in 2018-19, OSAP redirect became mandatory for all OSAP recipients.
  • After your OSAP is applied to your account, you must pay the remaining balance from your own resources as soon as possible.
  • If you do not receive any funding, you are still responsible for paying your fees and must begin doing so as soon as you receive notification of ineligibility or refusal.
  • You can access your personalized fees invoice from ACORN starting in mid-July to determine the amounts and due dates for your fees.
  • Instructions are available at Student Accounts.
  • The University charges a monthly service charge beginning mid-October, and every month thereafter on the outstanding balance for your Fall fees. For Winter term fees, interest will be charged after mid-February.

Registration:

Your status in ACORN must be Registered.  Your status cannot be Invited (INVIT) or Financially Cancelled (FINCA).

Please visit the Student Accounts website for information on OSAP payments, deferrals and deadlines.

Course-load:

You must be registered in a full-time course load in each term to receive your OSAP funds.

The OSAP minimum course loads are:

  • Undergraduate Students: 1.5 credits per term
  • Undergraduate Students with a Permanent Disability: 1.0 credit per term
  • Graduate Students: full-time registration status or confirmation from your coordinator that you will be in a 60% course load (or 40% if you have a documented permanent disability)

OSAP does not allow you to average course loads between terms.

Installments:

OSAP funds are disbursed in two installments. Generally, for a two-term study period, 60% of the funding will be disbursed in the Fall, and the remainder in the Winter term.

The first installment will be released after the University confirms your full-time enrolment. Your OSAP funding will be sent directly to the University to reduce your outstanding tuition and fees. If you applied by mid-June, this should happen by the first or second week of classes.

If you remain registered in full-time studies, your second installment will be released in January. Your January OSAP funding will be sent to cover your outstanding winter tuition and fees. If you are receiving more than your outstanding winter tuition and fees, the remainder will be direct deposited in your bank account.

Because your outstanding fees to the U of T may be greater than the amount of OSAP funding that has been redirected to U of T.

Remember, you are responsible for the payment of your tuition and other fees, even if your OSAP funding doesn’t cover your full Account Balance. If there are delays in your OSAP funding, service charges may be assessed. Please refer to the Student Accounts website for information about the fee deadlines for your division.

Your ACORN invoice shows the current amount owing on your account. Check the OSAP website for your current OSAP status and how much OSAP you may have qualified for.

After U of T confirms your full-time enrolment to OSAP, your OSAP funding will be sent to the University and applied to your Account Balance indicated on your Invoice. Once U of T receives your OSAP funding, your Invoice will be updated to reflect the OSAP payments received. It can take a few days for OSAP to send us your payment, so be sure to check your OSAP account carefully for the amounts sent to the school to avoid double payments.

You can check the processing status of your OSAP application on the OSAP website. You will need to know your Ontario Access Number (OAN) as well as your password to access this information. 

Begin checking your OSAP status starting about 4 – 8 weeks after you have uploaded your signed consent and declaration pages.

As an OSAP recipient, you must keep your address and contact information up to date with the Ontario Ministry of Training, Colleges and Universities, National Student Loans Service Centre (NSLSC), and U of T. 

  • OSAP (Ministry):  Log in to your OSAP account on the OSAP website to change your address
  • National Student Loans Service Centre: Log in to your online account with the NSLSC (www.nslsc.ca). If you have any issues with your NSLSC account please call 1-888-815-4514.
  • University of Toronto:  Log in to ACORN – make sure that both your permanent address and mailing addresses are up to date

No. If your home province is not Ontario, you must apply for government funded financial aid through the Ministry or Department of Education in your home province.

Your home province is the last province you lived in for at least 12 months without being a full-time university or college student, or the last province where your parents or spouse lived for 12 months without being a full-time college or university student.

You are an Ontario resident for OSAP purposes if you:

  • have always lived in Ontario or 
  • Ontario is the last province you have lived in for 12 months in a row without being a full-time college or university student or
  • you live in Ontario now, and lived in Canada for less than 12 months in a row before starting college or university studies

If you are a married student, you are an Ontario resident if:

  • your spouse has always lived in Ontario or
  • your spouse has lived in Ontario for the last 12 months in a row without being a full-time college or university student or
  • All of these statements are true:
    • you now reside in Ontario
    • you’ve lived in Canada for less than 12 months in a row
    • your spouse has lived in Canada for less than 12 months in a row

If you are a dependent student (i.e., you have been out of high school less than 6 years), you can be considered an Ontario resident if:

  • Ontario is the last province in which your parent(s) have lived in for at least 12 months in a row or
  • All of these statements are true:
    • you now reside in Ontario
    • you’ve lived in Canada for less than 12 months in a row
    • your parent(s) have lived in Canada for less than 12 months in a row

If you have a previous Canada Student Loan, Ontario Student Loan, and/or Canada-Ontario Integrated Student Loan and plan to continue your studies, you must ensure that your previous loans are placed in interest-free status so that you do not have to repay the loans and interest while you are in school.

Your loans will go into repayment anytime you are out of full-time studies for more than 6 months. If you receive more OSAP or submit a request for the continuation of interest-free status before the 6 months is up, no interest will be charged.

You must ensure that your previous lender(s) and/or the NSLSC know that you are studying full time. There are two ways to do so:

  1. If you are receiving OSAP in 2020-21:
    Once your OSAP application has been confirmed and your OSAP funds are released, the Ontario government will notify your previous lender(s) that you are still in full-time studies
  2. If you are NOT receiving OSAP in 2020-21 or your OSAP funding will be delayed this term:
    Submit a Continuation of Interest-Free Status (CIFS) application as soon as your semester begins. Apply for CIFS online at the OSAP website starting 15 days before the start of your classes for the term; U of T will confirm your full-time status with OSAP once you are registered in a full time course load.  Do not wait to submit your CIFS application – interest charged to your account cannot be reversed.

Students participating in the Professional Experience Year Co-op program are eligible for interest-free status on their previous OSAP loans.

PEY is only eligible for OSAP interest-free status for 8 months: September to April.

You can submit your Continuation of Interest-Free status (CIFS) application online as early as 15 days before your PEY starts in September. The final deadline to submit a CIFS application is 21 days before your PEY ends in April. CIFS forms received outside of this period will not be accepted. Once you have submitted your CIFS form, U of T will confirm your status with OSAP to keep your loans interest-free.

To access the CIFS form, log into your account and click on “Apply for interest-free status” on the Application page. In the field asking for your program name, write “Engineering PEY Co-op” or “Arts and Science PEY Coop” (not your academic program). When completing the form, indicate the start date of your study period as September 1, 2020 and end date of your study period as April 30, 2021.

For more information, see the PEY website.

Yes. Failure to notify Enrolment Services of any of the changes listed below may result in your restriction from receiving further OSAP funding:

  • Receiving scholarships
  • Changes in your assets
  • Financial situation (for you and/or your family)
  • Marital status (yours or your parents)
  • Address during the school year (e.g. living at home or away)
  • Other changes to your personal information (e.g. children information, changes in legal status)
  • Course Load (i.e., dropping courses or applying for Advanced Standing) – speak to Enrolment Services before making any changes to your course load as it may affect your eligibility for OSAP funding 
  • Program of study – speak to Enrolment Services before making any changes to your program as it may affect your eligibility for OSAP funding 

To notify Enrolment Services, you should either submit a notification in writing to Enrolment Services, or upload a letter in the “Additional Documents” of your OSAP account. If you’re not sure what information to include, please call or drop by our front desk for assistance.

Yes. You must let OSAP know if any of your financial or other information changes. You can check the information on file by checking your Application Summary in your online OSAP account. Write a letter explaining the changes, sign it, and upload it to the “Changes to Your Application” section in the Documents page of your OSAP application.

Yes. As part of your OSAP application you agree to provide income information that is complete and true. Failure to report income to OSAP can result in loss of OSAP eligibility in future years.

All graduate fellowships should be reported to OSAP as Scholarship or Award funding, including your tuition award. The only exception to this are the Ontario Graduate Scholarship (OGS) and the Queen Elizabeth Graduate Scholarship in Science & Technology (QEII-GSST). These two Ontario government awards are reported to OSAP by the University so you don’t have to report them yourself.

The funding available for graduate students varies depending on your department and your program. Check with your graduate department to find out whether your funding is paid out as a stipend or as employment income. Typically funding received through stipends and fellowships is reported on a T4A. And, this funding should be reported as scholarship income on your OSAP application. Any employment income (reported on a T4) must be reported in the “Other Income” section, if it is over $5,600 per term ($11,200 for two terms, $16,800 for three terms).

Please note that if you have a funding package, OSAP funding will not be redirected to cover your tuition and fees, since you have an agreement in place with the University to cover your tuition and fees already.

Visit Enrolment Services and ask about OSAP appeal options. There are a number of OSAP appeals available. If you meet criteria for an OSAP appeal, your OSAP application will be adjusted and you may receive more OSAP funding.

However, the maximum OSAP loan funding available for 2020-21 is: 

  • $545/week of study for singles students;
  • $830/week of study for married students, students in common-law relationships, and single parents.

If you’re already receiving the maximum OSAP funding and you are experiencing financial difficulties, contact your Faculty, College registrar or academic division to find out how to apply for additional need-based funding. Find their contact information in the Financial Counselling Directory.

Students on OSAP must maintain satisfactory academic progress according to the Ministry of Training, Colleges and Universities’ policies. That means that students are required to successfully complete the academic requirements of their program to continue to be eligible for OSAP.  Frequent or multiple program switches, drops, withdrawals and/or repeats of programs that are funded by OSAP may also be considered lack of academic progress and direction.  

The minimum OSAP academic progress standards are:

  • Undergraduate Students: you must remain in at least 1.5 credits per funded term(s).   If funded for one term you must pass 1.5 credits.  If funded for two terms you must pass 3.0 credits.
  • Undergraduate Students with a Permanent Disability: you must remain in at least 1.0 credits per funded term(s). If funded for one term you must pass 1.0 credit.  If funded for two terms you must pass 2.0 credits.
  • Graduate Students: you must remain in full-time registration status or confirmation from your coordinator that you will be in a 60% course load (or 40% if you have a documented permanent disability).  You must successfully complete a 60% course load (or 40% if you have a documented permanent disability) per funded term(s).

In the first instance, an OSAP Academic Probation is applied to your file if you did not remain in the minimum course-load required by OSAP and/or did not pass the minimum course-load for the OSAP funded term(s).  For the next academic year, after the OSAP Probation was applied, your academic progress will be monitored closely by Enrolment Services.

In order to access OSAP funding while on Academic Probation, you will need to submit a letter of Academic Progress.

During your OSAP probation, you can still receive OSAP funding.  However, you will be expected to remain in the minimum course-load for the OSAP funded term(s) and pass the minimum course-load for the OSAP funded term(s). If you meet the minimum course-load requirements, then the Academic Probation will be removed from your OSAP file at a later date.

If you did not remain in the minimum course-load required by OSAP and/or did not pass the minimum course-load for the OSAP funded term(s) for two consecutive years, an OSAP Academic Restriction is applied to your file.  You will then be restricted from further OSAP funding for a minimum of 12 months.

For students with deferred course-work/exam (“SDF” courses) for the funded term(s) in question, if an OSAP Academic Probation/Restriction has been applied to your file, then you may request that your academic progress be reviewed once you’ve obtained a passing grade for the course(s).  That is, if the passing grade for the course(s) brings you up to the minimum OSAP course-load requirements mentioned above.  If this is the case, please provide a signed letter to Enrolment Services to request an academic progress review based on passing grades obtained in SDF course(s).

OSAP also expects you to advance through your program. Frequent or multiple program changes, repeating courses, or failure to advance in your degree can result in an Academic Probation.

OSAP provides funding for the length of your program plus one year. For example, if you are in a four year bachelor’s degree, OSAP will provide funding for five years of study. If you take longer than this, you may be placed on probation or restricted from further funding for this degree. (Students with documented permanent disabilities are exempt from this policy.)

If you defaulted on the Canada portion of your OSAP loan, you may be eligible to bring your loan back into good standing and get further funding. Rehabilitation of your Canada Student Loans typically involves repaying all outstanding interest and making the equivalent of two monthly payments on your loan. For more information about Canada Student Loan rehabilitation, contact the National Student Loans Service Centre at 1-888-815-4514.

If you defaulted on the Ontario portion of your OSAP loan, you must either repay your Ontario loan in full or rehabilitate your loan in order to receive future funding. Ontario Student Loan rehabilitation involves repaying all outstanding interest and making six monthly payments toward your loan. Contact the following agency to determine the current status of their provincial debt and which private collection agency has the debt.

Account Management and Collections Branch
Ministry of Finance
Telephone: 416-326-0500 (within GTA)
Or toll free:  1-800-387-5604

If you have defaults for both the Canada and Ontario portions, you will need to complete both processes to regain full eligibility.

It is your responsibility as a borrower to make your student loan payments on time to keep your loans – and your credit – in good standing. Repayment of your student loans will begin on the first day of the seventh month after you stop being a full time postsecondary student. For example, if you leave or complete full time studies on April 30, your first student loan payment would be due in November 1.

If you are experiencing financial difficulties in meeting your repayment obligations, there are programs to help. For more information about your repayment options, visit the National Student Loans Service Centre website or phone 1-888-815-4514.

Other information:

Repayment information from the OSAP website

NSLSC Repayment Webinar

For OSAP loans borrowed prior to September 2001:

  • CIBC National Student Centre: 1-800-563-2422
  • Royal Bank Student Loan Centre: 1-800-363-3822
  • Scotiabank (Bank of Nova Scotia) Student Loan Centre: 1-800-972-684

The National Student Loans Service Centre (NSLSC) will send you a consolidation agreement during the six months after you stop being a full-time student. Ensure that NSLSC always has your most current address. Contact NSLSC (1-888-815-4514) if you do not receive your consolidation agreement.

If you ever think you may not be able to afford your payments, contact the National Student Loans Service Centre (NSLSC) at 1-888-815-4514 for information on their repayment assistance programs. Remember that missing payments on your student loans has consequences, including affecting your credit rating and your eligibility for future OSAP assistance.

OSAP and U of T both offer Financial Assistance for Part-Time Students

For financial aid purposes, “part-time” is defined as less than a 60% course load in a particular term of study. For undergraduate students, this means that you’re taking less than 1.5 credits in a term. A term is defined as September to December; January to April; or May to August. This might be different than your Faculty’s definition of “part-time” studies.

Students with permanent disabilities who are enrolled in 40% to 59% of a full course load have the option of applying for either Full-Time OSAP or Part-Time OSAP. A 40% course load for an undergraduate student is typically 1.0 credits in a term. If you have a permanent disability and receive social assistance (such as Ontario Disability Support or Ontario Works) for your living expenses, applying to Part-Time OSAP may be the better option to fund your educational costs and limit your debt.

Part Time OSAP – available to undergraduate and graduate students registered in certificate, degree or diploma programs, apply online through the OSAP website.

Noah Meltz Bursary  – available to undergraduate students registered in certificate, degree or diploma programs. 

Students who are registering in the Academic Bridging Program (part-time) or undergraduate degree or certificate students taking two credits for the fall/winter session may apply for the Noah Meltz Bursary and/or Part-Time OSAP.  

If you would like to delay your fee payment while your part-time funding is being processed, please do the following:

  • Submit your Part-Time OSAP application documents and/or your Meltz application to Enrolment Services
  • Wait three business days
  • Request a fee deferral on ACORN

For 2020-21, Part-Time OSAP funding will be sent directly to your bank account by the Ministry of Training, Colleges, and Universities after U of T confirms your enrolment in a part-time course load. The Noah Meltz Bursary will be paid to your ACORN account.

UTAPS stands for the University of Toronto Advanced Planning for Students. It’s a program that is used to meet students’ financial needs not addressed by OSAP or other government programs. 

OSAP recipients in eligible programs don’t need to apply. If you have unmet need, OSAP will send you a notice requesting detailed information that is not in the OSAP application, such as your expected employment income during the school year. Once you complete this form, you will be considered for UTAPS.

U of T students receiving funding from another province/territory or a First Nations band are also eligible for consideration, but you need to apply online. 

To update your banking information, please log into your account on the NSLSC website: www.nslsc.ca.

You must set up your own bank account for OSAP direct deposit.

You can receive OSAP while on exchange, but you must provide some additional documentation. The instructions are available at the CIE Website.

If your course load drops below OSAP’s definition of full-time status (i.e., 1.5 credits per term, or 1.0 credit per term for a students with permanent disabilities) or if you withdraw fully, it will significantly impact your OSAP funding.

Students must maintain satisfactory academic progress. That means that students are required to successfully complete the academic requirements of their program to continue to be eligible for OSAP.  Frequent or multiple program switches, drops, withdrawals and/or repeats of programs that are funded by OSAP may also be considered lack of academic progress and direction.  

These are some of the consequences to withdrawing from full-time studies while on OSAP:

  • Your loans will become repayable on the first day of the seventh month after you withdraw from full-time studies.
  • Some of your OSAP grants may be converted to repayable loans.
  • Your OSAP entitlement will be reassessed and an overpayment will be created due to your withdrawal (i.e., you received more OSAP funding than you needed due to your shortened study period).
  • There will be OSAP academic probation or restriction placed on your OSAP file because you did not maintain full-time standing during your OSAP funded study period.
  • If you drop courses and qualify for a tuition refund, U of T may send some or all of that money back to OSAP to reduce your outstanding debt.

See our OSAP Withdrawal information page for more details.

OSAP can recognize the educational costs at a student’s other institution of study if the course(s) will be credited toward student’s degree at the student’s home university.

The OSAP “Studies at Another Institution/School” form is used:

  • when students would like courses at another institution added to their U of T OSAP assessment: student gets the other school to complete the U of T form and sends it to Enrolment Services/UTSC financial Aid office/UTM financial aid office     OR
  • when students (Visiting Students) would like U of T courses added to their OSAP assessment at their home school: Enrolment Services/UTSC Financial Aid office/UTM financial aid office completes the form and we send it to the other school

Return the completed “Studies at Another School” form with a Letter of Permission (from the degree granting institution) to the financial aid office at the institution where student is applying for OSAP.

For the first 12 months of sponsorship – first year of study:

  • Students are not eligible to apply for OSAP since sponsorship provides funding for living and academic costs.
  • Students with financial need, beyond the sponsorship funds, should consult with their Registrar Office to investigate other sources of non-repayable aid that may be available.

Second year of study and beyond:

  • Prior to start of classes in September (we recommend you apply before the end of April):
    • Students should apply for full-time OSAP through the OSAP website.
    • Supporting documents should be uploaded through the OSAP website at the time of application:
      • Examples: 
        • copy of the front AND back of Permanent Resident card
        • Student signature forms
        • Parental signature forms
        • Etc.
  • First time applicants to OSAP will have to complete an online Master Student Financial Assistance Agreement form.  Instructions will be on the OSAP website after you apply. 
  • Please click here for additional details on WUSC students and OSAP.

Before making a refund request there’s some important information you should read here.

Please make sure your mailing address and bank account information is accurate on ACORN.

The fastest way to get a refund is to set up direct deposit information on ACORN.

If you have received full-time OSAP for the current term:

If you’ve received full-time OSAP for the current term, and you have a credit balance in ACORN, you should request a refund through ACORN. When you log into ACORN you should see a link for the OSAP Refund request. If you do not see that link in ACORN you can go directly to the refund request site: ACORN Refund Request

The processing time for ACORN refund requests is around 4-6 weeks.

Note: You may not be eligible to receive the full amount of the credit balance refunded to you. If you’ve withdrawn from full-time studies or your OSAP has been re-assessed then the credit balance will be used to repay U of T awards/scholarships and OSAP overpayments first. You will then be refunded the amount that’s left over, if any.

If you have not received full-time OSAP for the current term:

Please follow the instructions on the Student Accounts website: Request a Refund Payment.